Product FAQs

Product FAQs


1. Why Mocom?

Mocom sterilisers are manufactured in Europe from the highest quality components by highly skilled technicians. Mocom Australia technical support is of the same high standard and is available throughout Australia and New Zealand, offering you peace of mind for the life of your steriliser. 

2. Where can I buy a Mocom Steriliser?

Mocom Sterilisers are available through any of our authorised distributors. Refer to the distributors tab for their contact details.

3. What steriliser do I need for my business?

The steriliser you choose for your practice will depend on what instruments you need to sterilise, the size of your loads and how often you will need to use your steriliser. Visit Which Mocom is Right for Me to choose the steriliser that suits your practice.

4. How energy efficient are Mocom Sterilisers?

Mocoms use 'steam on demand' steam generator technology which means they create steam only if and when needed, not storing it and wasting unnecessary power. This, coupled with the option of 'Intelligent drying' to use the least amount of power possible, ensures Mocom sterilisers are very energy savvy.

5. What is the warranty?

Mocom sterilisers come with a 2 year or 2,500 cycle warranty from date of purchase, whichever occurs first.

6. Who are my authorised Mocom service agents?

Visit Find a Service Agent to find a service agent near you.

7. How long does an autoclave last?

This varies, but is mainly dependant on operator and technical maintenance and the usage patterns of the unit. Typically as a machine extends to ~8,000 – 12,000 cycles, you can expect to give it more TLC. Having said that, there are still Mocom sterilisers working very reliably after this stage if the service and support matches the usage pattern.

8. My steriliser is getting old and costing more money to maintain. What are my options?

Like an aging motor vehicle, as an asset ages it will typically start costing more to maintain. When this happens it would be a good time to start budgeting for a new steriliser with the view of keeping the new unit for the bulk of demand and the old unit as a back-up or ‘overflow’ machine, still performing some light work to take the load off both.